Intercom Information Management Service offerings for information
Management helps you take control of your business. Through a portfolio
of software and services for managing and distributing a variety of
content - when, where, and how it’s needed - and for delivering it to
those who need it most. They provide business-wide capabilities for
processing, managing and integrating scanned images, e-mail, facsimiles,
electronic office documents, computer-generated output, and rich media,
audio and video files with existing business applications such as sales,
accounting, inventory, and customer support. In addition, business
processes can be automated and improved to help expedite
decision-making, activity assignments and accountability.
Moreover, our services extend to include information integration, which
is the process of integrating and transforming data and content to
deliver authoritative, consistent, timely and complete information, and
governing its quality throughout its life cycle.
Our Information Integration platform integrates and transforms data
improving productivity, flexibility and performance, so you have the
right information for your business and you can:
• Understand information
• Cleanse information
• Transform information
• Deliver information
• Replicate data
Database real-time monitoring
• Business Process Management
Intercom Information Management Service offerings leverages the
following technologies from IBM technology stack, namely:
IBM Business Process Management
Business Process Management (BPM) software and services empower
organizations of all sizes to not only meet but exceed their customers'
expectations, not only react to, but anticipate shifts in their
marketplace, and all of this while keeping costs under control. It takes
a process aware organization to achieve this level of agility and IBM
has both the tools and the know-how to transform you into one.
IBM DB2 Content Manager
IBM DB2(R) Content Manager provides a foundation to help manage access
and integrate critical business information on demand. With DB2 Content
Manager, you can integrate all forms of content - document, Web, image,
rich media - across diverse business processes and applications include
Siebel, PeopleSoft and SAP.
DB2 Content Manager integrates with your existing hardware and software
investments (IBM and non-IBM), enabling your organization to leverage
common infrastructure and achieve a lower cost of ownership. DB2 Content
Manager solutions help you streamline workflow, improve productivity and
deliver new, powerful and advanced services that leverage critical
business content, with information and services delivered to users
conveniently and automatically.
IBM DB2 Content Manager OnDemand
IBM DB2(R) Content Manager OnDemand is a leading Enterprise Report
Management solution. It provides high-volume capture of computer output,
advanced client solutions for desktop and standard Web browsers, and
also enables automated storage management with advanced search and
report-mining capabilities. The Content Manager OnDemand application
allows an enterprise to automatically organize and store any printed
output such as reports, checks, statements, or invoices, as well as
e-mails and image documents.
DB2 Content Manager OnDemand for Multi-platforms also provides a
platform for implementing leading electronic bill presentment and
payment solutions. This solution is available on IBM AIX(R),
Microsoft(R) Windows NT(R), Windows 2000, Windows 2003, HP-UX, Linux(R),
Sun Solaris, IBM iSeriesTM and IBM z/OS(R) platform servers.
IBM® FileNet Content Manager
IBM® FileNet® Content Manager is a content, security, and storage
management engine – with ready-to-use workflow and process capabilities.
FileNet Content Manager helps you meet the growing challenge of managing
Provides a single repository for your enterprise content.
Streamlines content management and delivery with document
Delivers content in motion for better business value and lower costs.
Integrates with Microsoft SharePoint and Microsoft Office to help
Includes valuable tools and non-chargeable components for quicker
IBM® InfoSphere® QualityStage
It ensures systems deliver accurate, complete information to business
users across the enterprise. Industry’s leading matching engine ensures
that the information that runs your enterprise is based on your business
rules, reflect the facts in the real world and provide an accurate view
across your enterprise. Single set of standardization, cleansing,
matching and survivorship rules for your core business entities -
executed in batch, real time, as a web service.
IBM® InfoSphere Information Server
IBM® InfoSphere™ Information Server is a revolutionary new data
integration software platform from IBM that helps organizations derive
more value from the complex, heterogeneous information spread across
their systems. It offers data profiling and monitoring capabilities that
help you derive more value from complex information spread across
• Expedite delivery of data-driven projects
• Utilize business-driven Rules Analysis with reusable construction and
application across multiple data sources to offer quick time to value
• Help minimize costs and resources of critical data integration
IBM® InfoSphere Gardium
IBM InfoSphere Guardium provides the simplest, most robust solution for
assuring the privacy and integrity of trusted information in your data
center, and reducing costs by automating the entire compliance auditing
process in heterogeneous environments. Deploy centralized and
standardized controls for real-time database security and monitoring,
fine-grained database auditing, automated compliance reporting,
data-level access control, database vulnerability management and
auto-discovery of sensitive data.
IBM® InfoSphere Optim
InfoSphere Optim reduces risk and costs, speeds solution delivery,
boosts performance and addresses compliance requirements for databases,
warehouses and big data environments. Data lifecycle management is the
process of managing business information throughout its lifecycle, from
requirements through retirement. Data lifecycle management spans
different application systems, databases and storage media and is part
of an overall Information
Integration and Governance Strategy. By managing data
properly over its lifetime, organizations are better equipped support
business goals with less risk.