Services  Information Management Service

Intercom Information Management Service offerings for information Management helps you take control of your business. Through a portfolio of software and services for managing and distributing a variety of content - when, where, and how it’s needed - and for delivering it to those who need it most. They provide business-wide capabilities for processing, managing and integrating scanned images, e-mail, facsimiles, electronic office documents, computer-generated output, and rich media, audio and video files with existing business applications such as sales, accounting, inventory, and customer support. In addition, business processes can be automated and improved to help expedite decision-making, activity assignments and accountability.

Moreover, our services extend to include information integration, which is the process of integrating and transforming data and content to deliver authoritative, consistent, timely and complete information, and governing its quality throughout its life cycle.

Our Information Integration platform integrates and transforms data improving productivity, flexibility and performance, so you have the right information for your business and you can:

• Understand information
• Cleanse information
• Transform information
• Deliver information
• Replicate data

·    ERP Archiving

·    Data Quality

·    Database real-time monitoring

• Business Process Management


Intercom Information Management Service offerings leverages the following technologies from IBM technology stack, namely:

> IBM Business Process Management

Business Process Management (BPM) software and services empower organizations of all sizes to not only meet but exceed their customers' expectations, not only react to, but anticipate shifts in their marketplace, and all of this while keeping costs under control. It takes a process aware organization to achieve this level of agility and IBM has both the tools and the know-how to transform you into one. Learn more

> IBM DB2 Content Manager

IBM DB2(R) Content Manager provides a foundation to help manage access and integrate critical business information on demand. With DB2 Content Manager, you can integrate all forms of content - document, Web, image, rich media - across diverse business processes and applications include Siebel, PeopleSoft and SAP.

DB2 Content Manager integrates with your existing hardware and software investments (IBM and non-IBM), enabling your organization to leverage common infrastructure and achieve a lower cost of ownership. DB2 Content Manager solutions help you streamline workflow, improve productivity and deliver new, powerful and advanced services that leverage critical business content, with information and services delivered to users conveniently and automatically. Learn more

> IBM DB2 Content Manager OnDemand

IBM DB2(R) Content Manager OnDemand is a leading Enterprise Report Management solution. It provides high-volume capture of computer output, advanced client solutions for desktop and standard Web browsers, and also enables automated storage management with advanced search and report-mining capabilities. The Content Manager OnDemand application allows an enterprise to automatically organize and store any printed output such as reports, checks, statements, or invoices, as well as e-mails and image documents.

DB2 Content Manager OnDemand for Multi-platforms also provides a platform for implementing leading electronic bill presentment and payment solutions. This solution is available on IBM AIX(R), Microsoft(R) Windows NT(R), Windows 2000, Windows 2003, HP-UX, Linux(R), Sun Solaris, IBM iSeriesTM and IBM z/OS(R) platform servers. Learn more




> IBM® FileNet Content Manager

IBM® FileNet® Content Manager is a content, security, and storage management engine – with ready-to-use workflow and process capabilities. FileNet Content Manager helps you meet the growing challenge of managing enterprise content.

·          Provides a single repository for your enterprise content.

·          Streamlines content management and delivery with document management services.

·          Delivers content in motion for better business value and lower costs.

·          Integrates with Microsoft SharePoint and Microsoft Office to help increase productivity.

·          Includes valuable tools and non-chargeable components for quicker benefit.

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> IBM® InfoSphere® QualityStage

It ensures systems deliver accurate, complete information to business users across the enterprise. Industry’s leading matching engine ensures that the information that runs your enterprise is based on your business rules, reflect the facts in the real world and provide an accurate view across your enterprise. Single set of standardization, cleansing, matching and survivorship rules for your core business entities - executed in batch, real time, as a web service. Learn more

> IBM® InfoSphere Information Server

IBM® InfoSphere™ Information Server is a revolutionary new data integration software platform from IBM that helps organizations derive more value from the complex, heterogeneous information spread across their systems. It offers data profiling and monitoring capabilities that help you derive more value from complex information spread across enterprise systems.
• Expedite delivery of data-driven projects
• Utilize business-driven Rules Analysis with reusable construction and application across multiple data sources to offer quick time to value
• Help minimize costs and resources of critical data integration projects.

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> IBM® InfoSphere Gardium

IBM InfoSphere Guardium provides the simplest, most robust solution for assuring the privacy and integrity of trusted information in your data center, and reducing costs by automating the entire compliance auditing process in heterogeneous environments. Deploy centralized and standardized controls for real-time database security and monitoring, fine-grained database auditing, automated compliance reporting, data-level access control, database vulnerability management and auto-discovery of sensitive data. Learn more

> IBM® InfoSphere Optim

InfoSphere Optim reduces risk and costs, speeds solution delivery, boosts performance and addresses compliance requirements for databases, warehouses and big data environments. Data lifecycle management is the process of managing business information throughout its lifecycle, from requirements through retirement. Data lifecycle management spans different application systems, databases and storage media and is part of an overall Information Integration and Governance Strategy. By managing data properly over its lifetime, organizations are better equipped support business goals with less risk. Learn more