IT operations management is the process of managing the provisioning, capacity, performance, and availability of an organization’s IT infrastructure including on-premises data centers, private cloud deployments, and public cloud resources. Businesses rely heavily on IT infrastructure and all other technologies related to it like Data centers and cloud and virtualization.
Managing the IT operations:
- Ensure the performance and availability of digital services
- Optimize cost and align risk decisions with business needs
- Efficiently run and manage business-dependent technology
- Respond to problems fast and recommend improvements